Our Services
POMO occupies the critical niche between high-level urban strategy and fine-grain bespoke physical delivery.
Unlike traditional consultancies that stop after the engagement or concept phase, we solve the "Implementation Gap" ensuring community aspiration or visions are translated into creative yet constructible reality.
Our end-to-end methodology bridges the divide between landscape architecture, art and industrial design. We don’t just design; we document, certify, and handle the building and fabrication of bespoke creative elements in the public domain. From the initial place audit or engagement to final RPEQ certification and installation, we ensure that every intervention is culturally significant, community-backed, structurally sound, and commercially viable.
Evidence-Based Engagement for Complex Stakeholders
Effective placemaking requires more than consultation; it demands deep social listening and rigorous data analysis. We act as Community Engagement Specialists, often working in tandem with partners like Fourfold Studio, to extract authentic local narratives and aspirations that drive physical outcomes.
Our engagement process is not a "tick-box" exercise. It is a strategic tool used to de-risk projects by aligning Council or developer objectives with community sentiment. Whether engaging with First Nations custodians for cultural expression or navigating complex internal stakeholder groups, we translate qualitative and quantitative feedback into tangible design outcomes that unite communities and create places people love.
Frameworks for Revitalisation
We deliver revitalisation strategies that serve as actionable roadmaps for Councils. Our strategies move beyond generic urban planning to provide "sticky" place propositions that drive economic spend and visitation.
By combining demographics and psychographics with deep historical archival research, we build unique people and place frameworks that guide urban renewal from foundational truths about places and people. These strategies are currently used by local governments to guide capital works programs, design guidelines or urban renewal programs. This ensures that millions in infrastructure spend delivers social benefit, is aligned with community, and deeply connected to unique qualities of place.
We specialise in maintaining a "strategic thread" from the first community workshop through to the final built outcome. However we often are engaged to do some, one, or all of each step in the process - depending on the project and client needs. Our co-design process creates a unified vision among diverse stakeholder groups, often bridging the gap between constraints and community or stakeholder aspirations.
Our facilitation moves beyond brainstorming; we use design-thinking methodologies and tactics to produce technical constraints and opportunities (C&O) mapping. This ensures that the "big ideas" generated by the community are technically feasible and budget-aligned before they enter the design pipeline.
Codifying Place Character for Statutory Planning or Policy Making
POMO is frequently engaged by government bodies to author Place-Driven Design Guidelines that become endorsed Council documents or feed into statutory publications. We translate intangible "place character" into frameworks that ensure future built environments respect local place identity.
These documents serve as the "guardrails" for urban renewal, giving developers and planners a clear set of metrics for materiality, form, and cultural interpretation. This work protects regional identity against generic development or renewal, ensuring long-term adherence to the intrinsic qualities of place.
Technical Assurance & Delivery Management
We are often engaged "client side" to manage the delivery of complex Creative Urban Infrastructure. This service is designed for Councils who have a vision but lack the internal capacity to manage the risks associated with bespoke delivery or fabrication.
We handle the gritty details of delivery: procurement, tender documentation (IFC), collaboration with delivery partners such as artists or other speciality makers, and fabrication oversight. By managing the interface between makers, artists, engineers, and civil contractors, we ensure that high-quality creative outcomes are delivered true to their visions, on time, on budget, and to Australian Standards.
Bespoke Delivery Beyond "Beautification"
We deliver Integrated Interpretive Design Outcomes that function as critical creative streetscape or other public infrastructure. We collaborate with makers, artists, specialist tradespeople and fabricators. Our work often is aimed at building capacity in the regional or local creative economy.
We design and deliver bespoke elements from interpretive and wayfinding signage to functional street furniture, public art, lighting, or really anything that can be customised through creativity that can tell the story of a place. We manage the entire design and delivery chain, ensuring that every element is created true to its vision and to the high quality standards demanded by public authorities and other stakeholders.
Digital & Physical Integration for Cultural Destinations
We create signage systems that turn places into walkable cultural experiences. Our expertise lies in the integration of physical signage with local storytelling through place and people driven narratives.
Our process involves engagement, research and collaboration to unlock content that is unique and special to each place.
We have experience in creating smart city signage and integrating digital layers, such as our work with Soundtrails, to create immersive audio-visual journeys that are QR code activated and geo-located.
Our wayfinding strategies are fully compliant with AS 1428 (Access and Mobility) while remaining deeply site-specific. We move beyond arrows and maps to create "breadcrumb trails" of cultural interpretation, encouraging exploration and connecting people to the unique history and commercial offerings of a precinct.
Our work often integrates local materials, involves collaborations with local artists, makers and craftspeople for the delivery of signage-as-cultural-products which is deeply connected to people and places.
Stephen Burton
Founder + Design Director
Stephen is founder and design director of POMO having started the business in the late 90’s. Stephen has evolved the practice by focusing not just on the design of ‘things’ but on the design of experiences, in particular the process of generating connections between people and physical places. This has led to a focus on design and delivery projects that have a placemaking focus.
Stephen has an undergraduate degree in Arts (Media and Culture) and Law (Hons) and postgraduate qualifications in Urban Design and Planning. He has also studied Art History & Theory.
John
Senior Designer
John holds a Bachelor of the Built Environment (Architectural Studies) and a Graduate Diploma of Visual Arts (Graphic Design). John is a senior designer with a unique skill set that spans graphic, environmental and built environment design.
John’s background in architecture means he understands the built environment and how people experience spaces.
Nathan
Digital Developer
Nathan works to translate design into practice, using a logical approach to define the hidden structure and foundation of a digital project, working on the parts you don’t see in order to ensure the stability and usability of the parts you do.
He enjoys problem solving, regularly challenging himself with difficult puzzles and practicing logical thinking, his work consists of looking at the goals and expectations of a digital project, defining an efficient way to meet those criteria and then implementing it.
Nathan has a Certificate IV in Website Design and Development and a Bachelor of Interactive Media at QUT.
Olivia
Research Coordinator
Olivia has a passion for unlocking the hidden narratives of places with a particular interest in history and culture. Olivia works as POMO’s research coordinator, assisting with deep research, community engagement and writing.
We are recognised as a multi-awarded practice, specifically we have been part of the core design teams which were awarded the following recognitions:
2025 AILA Awards People’s Choice Qld - Caloundra Community and Creative Hub
2023 Place Leaders Award - Large Scale Place Project Award
2023 People’s Choice Award Qld - Southport Play Attractor
2023 Landscape Architecture Award Qld - Southport Play Attractor
2023 Regional Achievement Award Qld - Miles Streetscape
2022 Infrastructure Design Award Qld - Sippy Downs Drive & Entrance Statement
2018 Gold National Civic Design Award - Palmwoods Town Square
2018 Civic Design Award of Excellence Qld - Palmwoods Town Square
2018 Community Contribution Award Qld - Palmwoods Town Square
2023 Gold Coast Urban Design Awards - Commendation - Southport Play Attractor
2023 Qld Planning Institute of Australia - Finalist - Nambour Community Revitalisation Strategy
The Miles Streetscape was awarded the commendation in the 2023 Department of Energy and Public Works, Minister’s Urban Design Awards for Movement and Place (Qld)
The design of our POMO studio (which you can read about here) won the Most Sustainable Commercial Building Design Award (Sunshine Coast) at the 2015 at the BDAQ design awards. It went on to be judged by Kevin Mcleod for the national sustainability award later that year. Other awards include gold and bronze at the international W3 awards.
Awarded Projects
View our projects
Miles Main Street Revitalisation: Regional Placemaking & Urban Renewal
Miles Main Street Revitalisation: Regional Placemaking & Urban Renewal
Regional town centres often struggle with generic urban design that fails to resonate with local history or encourage economic “stickiness.” In the heart of the Western Downs, the town of Miles required more than a standard streetscape upgrade; it needed a strategic revitalisation that could express its unique cultural heritage while fostering a renewed sense of community pride.
Palmwoods Town Square: Delivering Community Identity through Creative Placemaking - Bespoke Urban Infrastructure
Palmwoods Town Square: Delivering Community Identity through Creative Placemaking - Bespoke Urban Infrastructure
For decades, the physical centre of Palmwoods was defined by a sloping asphalt car park that offered utility but no community connection. The Sunshine Coast Council identified the need to transform this functional void into a genuine town square.
The challenge was not simply to build a modern park, but to deliver a “civic heart” that felt established and authentic. The community did not want a generic urban upgrade; they demanded a space that reflected the town’s timber-getting history and agricultural heritage. The mandate was to create new infrastructure that felt like it had been there for a century and fit with the historical buildings that surrounded it.
Southport Broadwater Play Attraction: Delivering Place-Based Creative Play Infrastructure
Southport Broadwater Play Attraction: Delivering Place-Based Creative Play Infrastructure
Destination playgrounds are increasingly vital for urban activation, but they often rely on off-the-shelf equipment that lacks connection to place. For the Southport Broadwater Parklands, the City of Gold Coast required an iconic play attraction that was not only fun but deeply rooted in the ecological narrative of the Broadwater Estuary.
108 Wickham Street: Delivering Strategic Creative Placemaking in Fortitude Valley
108 Wickham Street: Delivering Strategic Creative Placemaking in Fortitude Valley
Fortitude Valley is one of Brisbane’s most dynamic commercial precincts, yet the public realm between 100 and 108 Wickham Street had become a fragmented and underutilised thoroughfare. The asset owners required a repositioning strategy to transform this void into a high-value “third space” for tenants and the public.
Mackay Place Strategy: From Vision to Activation
Mackay Place Strategy: From Vision to Activation
Mackay’s City Centre and Waterfront were facing a common regional challenge: despite significant investment in infrastructure, the public realm lacked the “stickiness” required to drive economic activity. The opening of a nearby major shopping centre and changing consumer habits had drained life from the streets.
Sippy Downs Entrance Statement: Creating Place-Led Infrastructure
Sippy Downs Entrance Statement: Creating Place-Led Infrastructure
Sippy Downs serves as the gateway to the Sunshine Coast’s primary knowledge precinct, housing the University of the Sunshine Coast and various schools. The challenge was to define this precinct through a compelling entry statement situated at a major intersection upgrade. The project required a design that not only marked a physical threshold but also articulated the area’s identity as a hub of education and biodiversity.
Nambour CBD Creative Renewal: Activating the Night-Time Economy
Nambour CBD Creative Renewal: Activating the Night-Time Economy
For regional centres like Nambour, the “night-time economy” is often hampered by poor lighting and a perception of disjointed safety. The town required a strategic intervention to shift the public realm from a transit corridor into a destination that felt safe, vibrant, and welcoming after dark.
Dura Gunga: Delivering First Nations Cultural Art as Public Infrastructure
Dura Gunga: Delivering First Nations Cultural Art as Public Infrastructure
Integrating authentic First Nations narratives into civic infrastructure requires more than just artistic vision; it demands a rigorous delivery framework that respects cultural protocols while meeting public safety standards. For the entrance to the new City Hall in Maroochydore, the Sunshine Coast Council required a landmark piece that would permanently embed the Gubi Gubi story into the built environment.
Nambour Community Revitalisation: The 100% Bottom-Up Model
Nambour Community Revitalisation: The 100% Bottom-Up Model
Nambour was suffering from a distinct form of regional fatigue: a perception of “too much talk, not enough action.” Despite multiple government-funded planning initiatives, the town remained in economic decline, plagued by high business turnover and social dislocation.
C-Square Precinct Wayfinding: Creating Legibility in Complex Urban Environments
C-Square Precinct Wayfinding: Creating Legibility in Complex Urban Environments
Located in Nambour on the Sunshine Coast, the C-Square precinct presented a significant urban design challenge. Characterised by a confusing “matrix” layout and difficult sightlines, the precinct suffered from low pedestrian permeability. Visitors were frequently unaware of key amenities, including a concealed elevator and transit connections, which directly impacted the economic viability of upper-level tenancies.
High Street Armadale: Strategic Temporary Activation
High Street Armadale: Strategic Temporary Activation
High Street Armadale is one of Melbourne’s premier destinations for luxury shopping and personal services. However, despite its commercial success, the street suffered from a specific functional deficit: a lack of public seating. Visitors waiting for appointments or shopping partners had nowhere to pause, forcing them to stand or leave the immediate area.
Smart City Signage Infrastructure: Maroochydore City Centre
Smart City Signage Infrastructure: Maroochydore City Centre
Establishing a new greenfield CBD requires a bold departure from standard urban design. The Maroochydore City Centre is not just a commercial precinct but a benchmark for future-ready urbanism on the Sunshine Coast. The challenge was to move beyond generic street signage and deliver intelligent, interactive highly durable assets that reinforce the precinct’s place identity.
Winter Street: Creating Community Connection through Placemaking and Data
Winter Street: Creating Community Connection through Placemaking and Data
Malvern’s Winter Street “pocket park” presented a classic urban design failure: a residual green space strategically located between a toy library, a childcare centre, and a supermarket, yet completely underutilised. The site offered zero amenity, two lonely benches meant local workers ate lunch on the ground and families transited through without pausing. The City of Stonnington required a rapid, evidence-based intervention to test the site’s potential before committing to significant capital works.
POMO’s Bush Studio: Delivering a Benchmark in Sustainable Commercial Office Design
POMO’s Bush Studio: Delivering a Benchmark in Sustainable Commercial Office Design
Building a commercial headquarters in the Sunshine Coast hinterland presented a complex technical challenge. The site featured a steep gradient and significant old-growth vegetation, requiring a construction methodology that would eliminate the need for heavy earthworks or excavation. The objective was to move beyond standard office typologies and deliver a “living lab” that physically demonstrated our philosophy of cost-effective, high-performance, and environmentally sensitive design.
Dandenong Living Neighbourhood: Transitioning to Community-Led Placemaking
Dandenong Living Neighbourhood: Transitioning to Community-Led Placemaking
In the heart of the Dandenong town centre, the City of Greater Dandenong identified a critical operational challenge. Two key precincts the Southern Gateway (Settlers Square and train station surrounds) and the Northern Bookend (Palm Plaza) were struggling with poor amenity, safety perceptions, and a lack of social cohesion.
Caloundra Community & Creative Hub: Embedding Cultural Narrative in Built Form
Caloundra Community & Creative Hub: Embedding Cultural Narrative in Built Form
The Sunshine Coast Council faced a significant urban design challenge: how to transform the heart of Caloundra into a cohesive “Community and Creative Hub.” The project scope involved integrating major new cultural assets, a contemporary Library and Regional Gallery, with a new Town Square and high street connection.
Montville Creative Lighting: Activating the Night-Time Economy
Montville Creative Lighting: Activating the Night-Time Economy
Montville is a jewel of the Sunshine Coast hinterland, yet its primary public park was underutilised once the sun went down. Local community groups identified a clear need to improve the night-time appeal of the space, transforming it from a dark thoroughfare into a safe and inviting destination for evening gatherings.
Gold Coast Light Rail Stage 3: Creative Placemaking in Major Transport Infrastructure
Gold Coast Light Rail Stage 3: Creative Placemaking in Major Transport Infrastructure
The Gold Coast Light Rail Stage 3 corridor, stretching from Broadbeach to Burleigh Heads, risked becoming a homogenous transit strip that ignored the rich, distinct histories of the suburbs it traversed. While the engineering requirement was for efficient transport, the cultural requirement was to resurrect the lost identities of the coast.
Nundah Village: Delivering Placemaking through Tactical Infrastructure
Nundah Village: Delivering Placemaking through Tactical Infrastructure
Nundah Village, a vibrant hub in Brisbane’s north, faced a common urban dilemma: a high-quality streetscape dominated by vehicle transit, leaving little room for genuine community connection. Brisbane City Council (BCC) identified the need to reclaim asphalt for people, but permanent capital works required distinct, data-led justification.
Understanding & Applying Place Character: Operationalising the ‘Spirit of Place’
Understanding & Applying Place Character: Operationalising the ‘Spirit of Place’
While high-level design strategies often define broad values, they rarely provide the technical detail required for architects to translate “local character” into built form. The Sunshine Coast Council faced this exact “Implementation Gap.” They possessed a foundational vision but needed a practical manual that would allow the development industry to interpret the unique “Genius Loci” (spirit of place) of the coastal corridor. The challenge was to move beyond generic aesthetic upgrades and provide a granular, evidence-based toolkit that could guide design outcomes across three distinct geographic zones: Maroochydore, Kawana and Caloundra.
Nambour Public Art: Strategic Creative Infrastructure for CBD Renewal
Nambour Public Art: Strategic Creative Infrastructure for CBD Renewal
Nambour’s CBD faced significant perception challenges. Key transit corridors, particularly the pedestrian tunnel connecting the train station to the civic precinct, were viewed as unsafe and unwelcoming. Furthermore, the precinct suffered from poor legibility; essential amenities like the public elevator were “hidden” behind blank façades, confusing visitors. The challenge was to use creative interventions not merely for beautification, but as a functional tool to solve these Crime Prevention Through Environmental Design (CPTED) and wayfinding issues.
